Issue with Displaying Subject Scores in RankMatch, example: 0/100

#737272
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Problem Description: Hello RankMatch Support Team, I am facing an issue on my website related to displaying subject scores in RankMatch, for example: 0/100. Currently, numerical scores are not being shown, and I would like to resolve this matter for a better evaluation of subjects.

    Problem Details:

    Description: Numerical scores for subjects are not being displayed at all, for example: 0/100.
    Problem Location: The issue occurs on the individual pages of each subject in RankMatch.
    Relevant Versions: I am using RankMatch version 1.0.212 on WordPress 6.4.3.

    My Website: https://mistermoneycred.com.br/

    My RankMatch User: m**************@g********

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    Thank you for reaching out to Rank Math Support regarding the issue with displaying subject scores on your website. We apologize for any inconvenience this may have caused.

    To address the problem of numerical scores not being displayed correctly for subjects in Rank Math, please follow these steps:

    1. Ensure you are logged in to the correct Rank Math account that you used to set up the subjects and scores.
    2. Check if the subject scores are displaying correctly in your Rank Math account by visiting: Rank Math Account Websites.
      Here is a screenshot for reference:
      Subject Scores

    If the scores are correct in your Rank Math account but not displaying on your website, please proceed with the following steps:

    1. In your WordPress admin area, navigate to Rank Math > Dashboard > Help.
    2. Disconnect and then reconnect your Rank Math account. Here are screenshots for reference:
      Disconnect Account
      Reconnect Account
    3. After reconnecting your account, go to your Content AI and refresh the scores to ensure they are updated correctly. Here is a screenshot showing how to refresh the scores:
      Refresh Scores

    Please follow these steps, and if the issue persists, feel free to let us know so we can further assist you. Thank you for your patience and cooperation.

    Best regards.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin
    How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math

    Anonymous

    1 year, 7 months ago

    Rank Math free

    This score or rating I’m referring to, it’s located within the page editor of the landing pages, but it’s not showing up. How do I make it appear again from this specific location? The one that is currently showing for me is the AI score, but I don’t want that one. I want the one before that, which is free.

    Jeremy

    1 year, 7 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    I have shared a KB article with information on how to get the Meta Box to show. The Meta Box also contains the rating you are referring to.

    KB: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Issue with Displaying Subject Scores in RankMatch, example: 0/100’ is closed to new replies.