I can’t save meta title and description

Hello,

I’m sorry to hear that you’re facing issues saving the meta title and description on your website. Since you’ve already checked for plugin conflicts, JavaScript errors, and confirmed that the REST route is working fine, let’s explore another possible cause for this issue.

One common reason for not being able to save the meta title and description in Rank Math is a firewall blocking access to specific files. If your firewall is preventing Rank Math from saving the data, it could lead to this problem.

To resolve this, please check if your firewall is blocking access to the following files:

• /wp-json/rankmath/v1/updateMeta
• /wp-json/rankmath/v1/updateSchemas
• /wp-json/rankmath/v1/updateRedirection
• /wp-json/rankmath/v1/getFeaturedImageId
• /wp-json/rankmath/v1/getHead

If these files are being blocked, you can whitelist them using your firewall settings. Here is a guide on how to do this with Wordfence: Whitelist Rank Math Files with Wordfence.

If after checking and whitelisting these files, you still encounter issues, please provide us with more details by replying to this ticket. Our support team will further investigate and assist you in resolving the problem.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
How to Fix Duplicate Meta Tags » Rank Math

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.