Upgraded with Wrong Email

#736430
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    I need to cancel the upgrade that was just added (not sure how) using my gmail address: l**************@g************* as I intended to upgrade using my work email which we use for Rank Math and our WordPress Website: l****@n************

    Can you please assist in cancelling + refunding this so I can upgrade with l****@N************ OR assist by switching the upgrade license over to my l****@n************

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    1 year, 7 months ago

    Hello,

    Thank you for contacting Rank Math support.

    We can check that your subscription is already under the l****@n************ account. There is no account or purchase with the l**************@g************* email.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anonymous

    1 year, 7 months ago

    Rank Math free

    Oh!! Thank you I saw an email to my google so maybe it was just my mistake. Thank you

    Ike

    1 year, 7 months ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)

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