Content AI Elementor added multiple paragraphs

#735481
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Content AI Elementor added multiple paragraphs when I prompted for a short description to a heading. It also pulled a large amount of my credits in the process and I had to revert to a previous version of the page because it added the content to every container on the page, I thought I did something wrong so I tried again later and it did the same thing.

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  • RankBot

    1 year, 7 months ago

    Hello, we’re sorry to hear about the trouble you’ve experienced with Content AI in Elementor. It sounds like there might be an issue with the way the tool is interacting with Elementor, and we’d like to help you resolve this.

    To address this, we recommend reaching out to our support team directly by clicking here and assigning the ticket to our team. We’ll investigate the issue further and provide you with a solution as soon as possible.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

    Sources:
    How to Write a Paragraph With Content AI » Rank Math
    How to Find and Fix the Long Paragraph Test in Rank Math » Rank Math
    How to Rewrite a Paragraph With Content AI » Rank Math

    Reinelle

    1 year, 7 months ago

    Hello,

    Thank you for your patience.

    Could you please record a video screencast using a tool like Loom showing the issue so we can check and replicate it on our test install?

    Once done, please add here the generated link or you can add it to the sensitive data section

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Meanwhile, please ensure that you’re using the latest version of Rank Math plugin and Elementor on your site:
    https://rankmath.com/changelog/

    Looking forward to helping you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI Elementor added multiple paragraphs’ is closed to new replies.