Table of content Plugin stopped working - Support

Resolved Anonymous
1 year, 7 months ago

Rank Math free

Hi.

I have been using your plugin since last 7 months but it stopped working when I add table of contents now. It just add title Table of content and list beneath it is missing. I have deactivated and activated the plugin but it still does not work.

Regards
Rajaniesh

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RankBot
1 year, 7 months ago

Hello,

We’re sorry to hear that you’re experiencing issues with the Table of Contents feature in Rank Math. If you’ve recently added a Table of Contents and it’s not displaying as expected, there are a few troubleshooting steps you can take.

First, please ensure that you are using one of the supported plugins for the Table of Contents feature. You can find the list of supported plugins in this article: Table of Contents Not Detected.

If you are using a supported plugin and still facing issues, you may need to add your plugin to the TOC list by following the instructions in this article: Adding Your Plugin to TOC List.

If you are not using a supported plugin and have added the Table of Contents by another method, you can disable the test for Table of Contents by following the steps outlined in this article: Disable Test for Table of Contents.

Please try these steps, and if the issue persists, feel free to assign this ticket to a human agent using the available buttons, and we’ll be happy to assist you further.

Best regards.

Sources:
Why Isn’t Rank Math Detecting the Table of Contents? » Rank Math
How to Add Rank Math’s Table of Contents Block » Rank Math
How to Use a Table of Contents to Improve Content Readability » Rank Math

Reinelle
1 year, 7 months ago

Hello,

Thank you for your patience.

Could you please share the affected URL so we can check?

Meanwhile, please check if you have marked these checkboxes as they will exclude the header from the list:
https://rankmath.com/kb/table-of-contents-block/#exclude-headings

Looking forward to helping you.

RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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