Trying to take money on my card

#734179
  • Resolved Anonymous
    Rank Math free

    Hi I noticed this morning a payment for €77.35 was trying to be taken from your company.

    Jonathan Billington
    Card ends in 2748

    I have no longer require the service please cancel asap.

    Thanks
    Jonathan

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you have a subscription under a different email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Anonymous
    Rank Math free

    I can see a payment on Jan 30th 2023 for 65.88 EURO

    please just cancel the subscription

    the url i probably used was either lmamarketing.co or golfora.com

    Anonymous
    Rank Math free

    STOP trying to take money from my card

    Anonymous
    Rank Math free

    I not longer have access to any of the above domain names

    Hello,

    We can see that you have a subscription under a different email address [moved to sensitive data section] . This account was set to renew January 30, 2023.

    Can you please confirm if this is your account just to avoid mistakes in account cancellation.

    Looking for your kind understanding regarding this matter.

    We really look forward to hearing back from you. Thank you.

    Anonymous
    Rank Math free

    Yes that was my domain thanks please proceed to cancel

    Hello,

    We have successfully canceled your subscription, and you won’t get billed for its renewal.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Trying to take money on my card’ is closed to new replies.