Hello,
I’m sorry to hear that you’re experiencing issues with the search traffic metric in the SEO Performance graph. It seems that after switching to GA4, the tool is not showing page views.
To address this issue, I recommend checking if the Google Analytics 4 property is properly set up and connected to Rank Math. If it is correctly set up, it should fetch the data related to search impressions.
If the issue persists, please assign this ticket to a human agent using the available button, and we will investigate further to resolve this for you.
Sources:
How to Monitor Google Algorithm Updates With Rank Math » Rank Math
Making the Most of the Analytics in Rank Math
How Does Search Engine Rank Tracking Work? » Rank Math
Bulk Editing Options in the Rank Math SEO Plugin
Hello,
Thank you for your patience.
We’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Meanwhile, please follow the steps in this link for troubleshooting the issue:
https://rankmath.com/kb/zero-search-traffic-error/
Looking forward to helping you.
Hello, sorry for the late reply. I´m not receiving a notification when you answer me (Could you notify me at b**************@g********** when you reply to me? The user that we used to buy RankMath Pro was “m************@g**********”. What information do you need from that email so I can complete your request??
Hello,
Please let us know the preferred email address so we can merge your accounts to avoid such confusion.
For the issue with Search Traffic, please follow this guide: https://rankmath.com/kb/zero-search-traffic-error/
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
