My main account isn’t accesable r*******@g********

#733368
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Hi, im unable to login into my paid account: see sensitive data

    When i login it reloads the page and says authentication failed.
    When i try to reset my password it says invalid link.

    Had to make a new account to make a ticket. Please help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    Thank you for reaching out to us, and we apologize for the inconvenience you’re experiencing with accessing your paid account. We understand the frustration this may cause.

    To resolve this issue, please provide the sensitive data related to your account in the Sensitive Data section of this ticket. Once we have the necessary details, our support team will look into this matter and assist you further.

    If you have any other questions or need further assistance, please don’t hesitate to let us know.

    Sources:
    How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It was a temporary issue which has been fixed now. Please try to log into your account again and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘My main account isn’t accesable r*******@g********’ is closed to new replies.