Registered with gmail - Support

Resolved Anonymous
1 year, 7 months ago

Rank Math free

Hi,

My name is Saskya Belizaire

I registered my rank math account with my gmail account and purchased a pro version but I cannot log back in with my gmail.

I had to create a new rank math account with my regular email. How do I retrieve my upgraded account.

It’s the same email address.

i**************@g********

Viewing 1 replies (of 1 total)

RankBot
1 year, 7 months ago

Hello,

I’m sorry to hear about the trouble you’re facing with your Rank Math account. It seems that you’ve purchased the Rank Math PRO version but are unable to log in using your Gmail account.

To retrieve your upgraded account, you will need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by navigating to the Rank Math Support Forum and opening a ticket. In the ticket, you can provide the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.

Our support team will then locate your PRO account and change the email connected to it or merge it with your FREE account, as per your request.

I hope this helps! If you have any further questions, feel free to ask.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Change or Update the Payment Method » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Registered with gmail’ is closed to new replies.