Google Index Now doesn’t work

#732001
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Hello there

    I am at my wits end 🙁 I have installed the google index now several times. I went through all of the API docs, walk thru’s, settings, etc several times. I am 100% confident that it did it correctly each time – especially since how amazing the instructions are in the walk thru

    Every time I try to submit a page, I receive

    update
    Error undefined

    I desperately need this because I have a lot of very important pages that are still not indexed on google.

    Is there anything you can help me out with so I can fix this.

    Thank you so much for any help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    I’m sorry to hear that you’re experiencing issues with the Google Index Now feature. It sounds frustrating, especially when you have important pages that still need to be indexed.

    Based on the error message you’re receiving, it seems like there might be an issue with the submission process. To troubleshoot this, I recommend checking the following:

    1. API Key Location: Ensure that the text file with your API key is located in the root of your website and named correctly as [your_api_key].txt. This step is crucial for the validation of the API key.

    2. Submission Process: Double-check the submission process to make sure that you are following all the steps correctly. It’s important to ensure that the URL submission process is being completed accurately.

    3. Error Undefined: If you are still encountering the “Error undefined” message after verifying the above steps, it might be beneficial to reach out to our support team directly from here. Our team will be able to provide more personalized assistance and help resolve this issue for you.

    Thank you for bringing this to our attention, and I hope we can get this resolved for you soon!

    Sources:
    Why Google Hasn’t Indexed Your Post, Page, and/or Website? » Rank Math
    How to Show Images in the Search Results » Rank Math
    How to Use IndexNow With Rank Math » Rank Math

    Jeremy

    1 year, 7 months ago

    Hello,

    Thank you so much for getting in touch.

    Circling back to this issue, can you please share the raw response from the error you received upon submitting a URL to the API? This will give us an idea of why the issue is happening on your end.

    We really look forward to hearing back from you. Thank you.

    Anonymous

    1 year, 7 months ago

    Rank Math free

    “status”: 500,
    “statusText”: “error”
    }

    Reinelle

    1 year, 7 months ago

    Hello,

    Thank you for your patience.

    The password you have shared in the sensitive data section is incorrect. Could you please check?

    Also, 5xx errors are usually caused due to server misconfiguration or other server issues.

    Can you please share the website error log with us? Having the error log file will give a clear idea of why this might be happening upon submitting your URLs.

    You may also get in touch with your web host for assistance to retrieve the error log.

    Looking forward to helping you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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