Hello,
Thank you for reaching out to us, and we apologize for the inconvenience you are experiencing with your Content AI credits.
To resolve this issue, please ensure that you are logged in to the correct account that you used to purchase the Content AI credits. Once logged in, head over to your Rank Math > Account > Website or visit this URL: Rank Math Account
Check if you can see the correct remaining credits for your new domain. If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account from your WordPress admin area > Rank Math > Dashboard > Help.
After reconnecting your account, refresh the credits count in the Content AI settings, so the plugin will request the updated credits from our server and display the correct count.
We hope this helps, and please feel free to let us know if you need further assistance with anything else.
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
