my account not showing my subscription

#729730

Resolved Anonymous
1 year, 8 months ago

Rank Math free

Hello,

I need help installing the paid version, though I followed the steps of uploading the plugin. My account is not set up correctly; it only shows the free version. Can you assist me with this? Thanks.

Viewing 1 replies (of 1 total)

RankBot
1 year, 8 months ago

Hello,

We apologize for the inconvenience you’re experiencing with your Rank Math subscription not showing up correctly. To resolve this issue, you can follow the steps outlined in our knowledge base article on how to ensure your account has an active subscription. You can find the article here.

If you encounter any issues while following these steps, please feel free to reach out to our support team directly by clicking here. We’re here to help you with any questions or concerns you may have.

Thank you for bringing this to our attention.

Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math
How to Upgrade to Rank Math PRO » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘my account not showing my subscription’ is closed to new replies.