Wordpress Menu Error - Support

Resolved Anonymous
1 year, 8 months ago

Rank Math free

Hi,

We have been speaking with WordPress who have redirected us to speak to you guys.

Something has gone a bit strange on our Post pages on WordPress – the Rank Math and Content AI columns have glitched out and are wrecking the toolbar on the page (hard to explain without sending a picture to you).

Can we try and get this fixed? It isn’t a Google Chrome thing nor just my laptop as the same issue is happening on my partners wordpress on here laptop aswell.

Many Thanks,

Alex

Viewing 1 replies (of 1 total)

RankBot
1 year, 8 months ago

Hello,

We apologize for the inconvenience you’re experiencing with the Rank Math and Content AI columns glitching out on your WordPress post pages. It seems like the toolbar is being affected by this issue.

To address this, we recommend checking if the issue persists after performing a conflict check on your website. You can use the Health Check plugin to do this without affecting your website visitors. Here’s a tutorial on how to install and use the Health Check plugin: Confirming a Theme/Plugin Conflict With Rank Math

If the issue persists after performing the conflict check, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
Using Rank Math’s ‘Quick Actions’ Admin Menu Item
WooCommerce Products Page is Misaligned When Using Rank Math
Confirming a Theme/Plugin Conflict With Rank Math
Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Wordpress Menu Error’ is closed to new replies.