Plugin not working - Support

Resolved Anonymous
1 year, 8 months ago

Rank Math free

Hi
I have uploaded the plugin and activated it, however despite the fact that it appears in my dashboard, it doesn’t seem to be connected properly to my account

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 8 months ago
Hello,

We’re sorry to hear that you’re experiencing issues with the plugin. It seems like there might be an issue with the connection to your Rank Math account. To ensure that the plugin is properly connected to your account, please follow these steps:
1. Navigate to your WordPress Dashboard and go to Rank Math SEO → Dashboard → Help.
2. If the page shows “Connected,” choose Disconnect Account so that you can reconnect your website with your correct Rank Math account.
3. Click the Connect Now button and ensure that you choose the correct Rank Math account associated with your PRO license.
4. Finally, click the OK, ACTIVATE NOW button to complete the connection process.
If you’re still facing issues after following these steps, please feel free to contact our support team, and we’d be happy to assist you further.

We hope this helps!

Sources:
Installing Rank Math Plugin Through the WordPress Admin Panel
Manually Install Rank Math via FTP (or SFTP) » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Where Is My Rank Math PRO License Key?

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Anonymous
1 year, 8 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

RankBot
1 year, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Plugin not working’ is closed to new replies.