A resposta não é um JSON válido

#728320
  • Resolved Anonymous
    Rank Math free

    Boa tarde!

    Recebo essa mensagem ao atualizar os créditos do Content AI: A resposta não é um JSON válido.

    Aguardo contato.

    At.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for reaching out to us. We apologize for the inconvenience you are experiencing with updating the Content AI credits.

    To resolve this issue, please follow these steps:

    1. Log in to the account used to purchase Content AI credits.
    2. Visit your Rank Math account page at https://rankmath.com/my-account/websites/ and ensure that you can see the correct remaining credits.
      Remaining Credits
    3. If the credit count is correct but not on your website, go to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.
      Disconnect
      Reconnect
    4. After reconnecting your account, head over to your Content AI and refresh the credits count again.

    This should resolve the issue with updating the Content AI credits. If you need further assistance, please feel free to let us know.

    We’re here to help!

    Hello,

    We have replied to your other ticket about the same issue. We are closing this one in favor of that.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘A resposta não é um JSON válido’ is closed to new replies.