Can not access analytics asking me to upgrade

#728160
  • Resolved Anonymous
    Rank Math free

    Hello I have just installed Rank Math and used the advanced set up wizard and everything was going great
    The next part of setting it up following a tutorial was to go to analytics.
    However when I go there to the dashboard I get a message box to upgrade and nothing works from there on (See Image) There seems to be no way past this.
    Can you let me know how I can get past this to access the anaytics section.
    Thank you Victor.
    https://salouscene.com/
    Asking me to upgrade when I try to view analytics

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello, we apologize for the inconvenience you’re experiencing with accessing the analytics section in Rank Math. It seems that you’re encountering a message prompting you to upgrade when trying to access the analytics section.

    To resolve this issue, please ensure that you have successfully connected your Rank Math account with Google Services. If you haven’t done so already, you can follow the steps outlined in our knowledge base article on how to connect your Google Account with Rank Math.

    Once you have connected your Google Account with Rank Math, you should be able to access the analytics section without encountering the upgrade prompt.

    If you encounter any further issues, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you promptly.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

    Sources:
    How to Setup Rank Math SEO Plugin Properly
    Google URL Inspection API Integration in Rank Math
    How to Monitor Google Algorithm Updates With Rank Math » Rank Math
    Rank Math General Settings

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for your patience.

    If the Analytics page is showing a white screen, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugin or theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can not access analytics asking me to upgrade’ is closed to new replies.