Hello, I apologize for the inconvenience you’re facing with the connection between your PRO plan and email address. To resolve this issue, you can submit a ticket to our support team by following the steps outlined in this guide: Rank Math Support Forum.
In the Ticket Title section, enter a one-line summary of the issue, and then provide more details in the Ticket Question section. In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account. If you’re merging your FREE and PRO accounts, you need to select one of the emails as your preferred email address.
Once you’ve submitted the ticket with the necessary details, our support team will locate your PRO account and change the email connected to it or merge it with your FREE account, as per your request.
If you have any further questions or need additional assistance, please feel free to reach out to our support team directly from here, and our support expert will be more than happy to help you out.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
Choosing Between Rank Math PRO, Business and Agency Plan » Rank Math
Rank Math General Settings
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
