You sent me a screenshot of the payment.

#726838
  • Resolved Anonymous
    Rank Math free

    You sent me a screenshot of the payment.
    When will it be resolved?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for reaching out to us. I’m sorry for any confusion, but I believe there might be a misunderstanding. As of now, I don’t have any screenshots of your payment.

    If you’re experiencing issues with a payment, please ensure that your payment method supports USD $ payments, subscription-based payments, and that international payments are enabled. Additionally, make sure you are not using a prepaid card and that your IP is not a proxy or VPN.

    If the issue persists, I recommend contacting your bank to inquire about the reason for the declined payment and request them to approve it on your end.

    If you have any further questions or need assistance with anything else, please feel free to let us know.

    Sources:
    How to Download or Update My Invoice » Rank Math
    How to Change or Update the Payment Method » Rank Math

    Hello,

    We have replied to your other ticket about the same issue. We are closing this one in favor of that.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘You sent me a screenshot of the payment.’ is closed to new replies.