Hello,
We apologize for the inconvenience you’re facing. To check if you have the latest version of Rank Math Pro installed, you can navigate to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If there’s an update available, you’ll see a notification to update the plugin. You can also refer to our official changelog here to see the latest current version and then check which version you are running from WordPress → Plugins.
If you’re unable to see the update now link for Rank Math PRO, it might be because Rank Math PRO can be updated only after the Rank Math SEO plugin is updated to the latest version. Alternatively, you can set up automatic updates so that every time a new update is available, Rank Math will be automatically updated.
If you need further assistance, please assign this ticket to a human agent using the available buttons. Thank you for reaching out to us!
Sources:
The #1 WordPress SEO Plugin in 2023 – Rank Math
How to Update Rank Math Manually » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
You can find the details of our latest release here: https://rankmath.com/changelog/
You can also visit https://rankmath.com/my-account/, to download the latest version of Rank Math PRO.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
