Hello, we apologize for the inconvenience you’re facing with the VAT on your invoice. To update your invoice with the correct VAT percentage, please fill out the form on our FastSpring Consumer Support page. Select the Billing Information as the topic and Billing Info Update in the Category. Then, fill in all the required details and submit the form. Our team will further process your request for the VAT correction. If you have any further questions or need assistance, feel free to reach out to our support team. Thank you for bringing this to our attention!
Sources:
How to Download or Update My Invoice » Rank Math
Why Does Rank Math Charge VAT/GST? » Rank Math
How to Get a VAT/GST Refund from Rank Math » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
The rest of the amount above the price displayed on our website is added as a tax.
We do not have any control over that as that is charged by your government.
You can read more about the same here:
https://rankmath.com/kb/why-does-rank-math-charge-vat-and-gst/
If you have a valid tax ID (VAT, GST, etc.), then please get in touch with FastSpring (our payment processor) to get a refund on your taxes:
https://fastspring.com/question-a-charge/#vat-tax-questions ( Request Tax or VAT Refund )
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Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
