Hello Mark,
I’m sorry to hear that you’re experiencing issues with using the focus keyword research AI function. The “Forbidden” message you’re seeing could be due to a technical issue.
The focus keyword research AI function should work with the free 750 credits. However, it seems like there might be a glitch in the system preventing you from using the available credits.
To resolve this issue, I recommend refreshing the page and trying again. If the problem persists, please click on the “Assign to agent” button so that a human agent from our support team can assist you further.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards
Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please note that the free 750 AI credits will not work for keyword research.
To use the Keyword Research Tool, you can purchase the Content AI subscription here.
It is likely also that you are yet to update your plugin. Kindly update the plugin to the latest version.
Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
