Hello, I’m sorry to hear that you’re experiencing issues with Rank Math and the Mediavine Trellis theme. Thank you for using the troubleshooting mode to identify the problem.
To further diagnose the issue, you can enable your theme and each plugin until the issue is found. The last plugin or theme that causes the issue will likely be the cause of the conflict.
If you see the issue when your custom theme is enabled in Troubleshooting Mode, then your theme is conflicting with Rank Math. If not, then the theme is not causing issues with Rank Math.
If you’re still facing issues, please open a support ticket on our support forum, and our team will assist you further. You can do this by clicking “Submit a Ticket” on the Rank Math support page.
Let me know if there’s anything else I can help you with!
Sources:
Confirming a Theme/Plugin Conflict With Rank Math
How to Fix “Invalid object type for field ‘item'” » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Yes I’ve done this. The issue persists.
Hello,
Thank you for contacting support.
Please share the details of the issues you are facing with us so we can advise on the next steps to take to correct the issue.
If possible share screenshots or a video illustrating the steps to replicate the issue.
Looking forward to hearing back from you.
Please see the video for details. https://www.loom.com/share/806e51f9c55b42e6a51ebcf750d9aade?sid=8212017a-731a-4761-8c63-59e4c95ffae5
I see the issue when Trellis theme is enabled in Troubleshooting Mode.
The issues are:
– Backend menu showing on the left
– Frontend breadcrumbs
– Search format is incorrect
I’ve also recorded our other site Dapperconfidential.com to show you how it should look with the same theme.
Thanks
Hello,
You seem to have marked this ticket as resolved.
Do you still need our assistance with anything else or we can go ahead to close the ticket?
We really look forward to helping you.
Yes, I’m sorry this issue isn’t resolved. Please see my message above.
Hello,
The screencast you shared appears to be static, so we are unable to get a detailed view of the issue. However, we will attempt to address the issues you raised.
1.
Backend menu showing on the left
The way the Backend menu shows is determined by the theme and might be customizable from the theme’s settings. Please get across to your theme’s support for assistant on this.
2.
Frontend breadcrumbs
You can refer to and follow this guide to setup Breadcrumbs correctly on your site: https://rankmath.com/kb/breadcrumbs/
3.
Search format is incorrect
Please head over to WordPress Dashboard > Rank Math > General Settings > Breadcrumbs and change the “Search Results Format” to your desired format. For instance you can change it to: Search for %s
Once done, clear your website’s cache and see if that fixes the issue.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
