Hello,
We’re sorry to hear that you’re experiencing issues with indexing your sites on Google Search Console. Thank you for reaching out to us for assistance.
To better understand the issue and provide you with the most accurate support, could you please share more details about the specific errors or messages you are encountering when trying to index your sites? Additionally, if there are any error messages or notifications displayed in the Rank Math plugin, please provide those details as well.
If you have any screenshots or error messages from the Rank Math plugin, please feel free to attach them to this ticket so that we can further investigate and assist you accordingly.
Looking forward to your response so that we can help resolve this issue for you.
Sources:
Why Did My Website Disappear From Google Search? » Rank Math
How to Fix “Crawled – Currently Not Indexed” Error in Google Search Console » Rank Math
How to Use Rank Math on a Staging Site » Rank Math
How to Verify Your Website on Google » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
I have already included a screenshot
Hello,
Thank you for contacting support.
That is not an issue with indexing but rather an issue detecting the Google Search Console property inside our Analytics module.
The first thing to check is if you have any GSC properties for both websites associated with the email you are using to connect to Google Services.
If that is correct, please make sure that you have selected all the permissions when connecting to Google and to be absolutely sure, we recommend that you reconnect the websites again by clicking the yellow “Reconnect” link shown in the screenshot.
If none of that helps, please open the browser console and take a screenshot of any errors you see on that page that could help us pinpoint exactly where the issue is coming from.
Looking forward to hearing back from you.
I’m not getting any errors on the console browser just that rank math is not connecting with Google console for the insights
Hello,
Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
Let us know how it goes. Looking forward to helping you.
Thank you.
full marks! that did help me BUT please now see the Analytics section is not populating – what do I do about this section?
https://imgur.com/a/CoUrKVP
Hello,
Please confirm if you have a Google Analytics account with the Google account you have connected with our plugin. If there is an account, please reconnect your Google account following this guide and make sure that you have allowed permissions related to Google Analytics: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
Let us know how that goes. Looking forward to helping you.
Yes I do have an account please see previous messages
Hello,
Thank you for your patience.
Could you please confirm if the property you have in your Analytics is already GA4?
This issue can happen if you haven’t created a Ga4 property for your website.
If that’s the case, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics 4 property, then reconnect your Google Account so the new Analytics account will reflect.
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
