Slack Enhanced Sharing Not working even if enabled..

#719468
  • Resolved Anonymous

    1 year, 8 months ago

    Rank Math free

    The Social sharing image is not being displayed on some social medias like Slack & Linkedin, but it is displaying properly on facebook, whatsapp & instagram.

    I have checked, the opengraph tags are showing in the source code and are at the top of code

    My website is on a reverse proxy, could this be an issue for Rankmath?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 8 months ago

    Hello,

    I’m sorry to hear that you’re experiencing issues with the Slack Enhanced Sharing feature and the social sharing image not being displayed on some platforms. It’s great that you’ve already checked the OpenGraph tags and confirmed that they are showing in the source code at the top.

    Regarding your website being on a reverse proxy, this could indeed be a potential issue for Rank Math. Reverse proxies can sometimes interfere with how certain features of plugins work, including Rank Math’s social sharing features.

    To investigate this further, I recommend reaching out to our support team directly from here. Our team will be more than happy to help you resolve this issue and ensure that the Slack Enhanced Sharing feature and social sharing images work as expected on all platforms.

    If you have any other questions or need further assistance, please feel free to let us know.

    Sources:
    How to Enhance Sharing in Slack » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math

    Reinelle

    1 year, 8 months ago

    Hello,

    Thank you for your patience.

    Slack or LinkedIn may be seeing the Cloudflare security page before accessing the actual page and couldn’t find the OpengGprah image. Please refer to the screenshot in the sensitive data section.

    For troubleshooting, you may try disabling that feature and check if that will help those Applications to show the image upon sharing.

    Let us know how this goes.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Slack Enhanced Sharing Not working even if enabled..’ is closed to new replies.