Unable to update my plugin - Support

Resolved Anonymous
1 year, 8 months ago

Rank Math free

Dear Sir/Madam
Before some days i was forget to renew my subscription so today update my subscription but after purches agian subscription i am unable to update my plugin so kindly help me
My error is show (Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

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RankBot
1 year, 8 months ago

Hello,

We’re sorry to hear that you’re facing issues updating your Rank Math plugin. The error message you’re seeing, “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature,” usually occurs due to a few reasons, such as a corrupted zip file, trying to update the PRO version while connected to the free account, or not having enough memory on your web server to unzip and upload the file’s contents.

To resolve this issue, we recommend following the steps outlined in our knowledgebase article on how to fix the “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error: Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature

If you’ve already tried these steps and are still experiencing issues, please feel free to reach out to our support team directly from here: Rank Math Support. Our support experts will be more than happy to help you out.

We hope this helps! If you have any other questions or need further assistance, please don’t hesitate to ask.

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
How to Download or Update My Invoice » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to update my plugin’ is closed to new replies.