Hello,
Thank you for reaching out to us, and we apologize for the inconvenience you’re facing with renewing your subscription. We understand the frustration, and we’re here to help.
To renew your subscription, please visit our website directly and navigate to the pricing section to renew your subscription. Here is the link to the pricing section: Renew Subscription
If you encounter any issues during the renewal process, please let us know, and we’ll be happy to assist you further.
We appreciate your patience and understanding.
Hello,
Thanks for contacting us and sorry for the inconvenience caused.
The renewal is an automated process. You don’t have to do it manually. FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.
However, in your case, it’s possible that you have changed your payment method too late or for some reason renewal doesn’t work and the subscription already expired. You can purchase a new subscription from our site: https://rankmath.com/pricing
It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.
Hope that helps. Let us know if you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
