Hello,
Thank you for reaching out to us. We’re sorry to hear about the trouble with your subscription. To reactivate your Rank Math PRO subscription, please follow the steps outlined in this tutorial: How to Upgrade Your Rank Math PRO Subscription.
If you encounter any issues during the reactivation process, please don’t hesitate to reply to this ticket, and we will assist you further.
We appreciate your understanding and look forward to helping you reactivate your subscription.
Kind regards.
Sources:
How to Change or Update the Payment Method » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
My subscription isn’t visible in my dashboard with the ability to renew
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Looks like the subscription has ended automatically upon failure of payment.
Even though you have updated the payment method the subscription will not renew automatically now with the new mode of payment.
We would suggest you to please go ahead with a fresh subscription to the plan of you choice from the pricing page here :
https://rankmath.com/pricing/
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
