Facing Problem with Social Share of a Post

#714476
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  • Hello, I’m sorry to hear that you’re facing issues with the social share of your posts. It can be frustrating when the thumbnail doesn’t show up as expected. To resolve this, you can follow these steps to ensure that the Open Graph thumbnail is set up correctly in Rank Math.

    1. Log in to your WordPress dashboard.
    2. Navigate to the post for which you want to set the Open Graph thumbnail.
    3. Scroll down to the Rank Math meta box and click on the “Social” tab.
    4. Ensure that you have added a Facebook sharing image through the Rank Math Meta Box. You can refer to this guide for detailed instructions: Social Meta using Rank Math.

    If you’ve already set up the Open Graph thumbnail and are still facing issues, please let us know, and we’ll be happy to assist you further.

    Sources:
    How to Share Your Content on Social Media Using Rank Math » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin
    Social Media Options in Rank Math
    Rank Math ‘Titles and Meta’ Options and Settings

    Anonymous
    Rank Math free

    This can be quite frustrating, as thumbnails are essential for grabbing users’ attention and providing a visual preview of the content. To troubleshoot this problem, here are a few steps you can try:

    Check Open Graph Settings: Rank Math offers Open Graph settings that allow you to control how your content appears when shared on social media. Make sure you have configured these settings correctly. You can do this by going to your WordPress dashboard, navigating to “Rank Math” > “Social Meta,” and ensuring that the Open Graph settings are filled in accurately, including the image you want to use as the thumbnail.

    Clear Cache: Rank Math have caching features. Clear any caching related to Rank Math to ensure that the latest Open Graph tags are generated correctly. You can usually find cache settings within the Rank Math plugin or use a separate cache-clearing plugin if you have one installed.

    Image Sizes: Verify that the image you want to use as the thumbnail meets the size requirements specified in Rank Math’s Open Graph settings. Different social media platforms may have varying size preferences for thumbnails, so ensure your image dimensions align with these recommendations.

    I hope it will help.

    Hello,

    If the issue persists, please share the affected post URL/s so we can check and advise accordingly.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Facing Problem with Social Share of a Post’ is closed to new replies.