Rank Math SEO stopped pulling any analytics

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

To solve this, we need to delete the old data and fetch the fresh data from Google. This is a simple process that you can do by following these steps.

Make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button.

2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

Following the above steps should fix the issue.

You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

This is how it should look like:

Once done, please allow Rank Math a while to fetch data from Google and you should be able to see the updated data.

You might see other actions that are scheduled to RUN as well, it is quite normal and you don’t have to worry.

Let us know how that goes.

Thank you.

Hello,

If you have tried the initial steps and that doesn’t work, then we need to take a closer look at the settings to resolve this issue. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

We can also see that you are using an old version of Rank Math PRO. Please update it.

If you do not have a Rank Math PRO subscription you may want to deactivate the PRO plugin. Not to worry your Rank Math PRO-related settings are stored in the database pending when you subscribe again. You are safe to even delete the PRO plugin for now.

After doing any of the above please follow these steps to retrieve the current/correct data for your site.

We hope this helps. Please let us know if you have further questions or concerns.

Thank you.