Problem whith my subscription - Support

Resolved Anonymous
1 year, 8 months ago

Rank Math free

Hello,

I have buy the Rankmath pro business and i use it on our website http://www.sourcing-automatism.com.

Problem: on my connection (login = m*****@e*****************), impossible to see our subscription, our paymlent, our invoice, etc.

I don’t know why, but we need to use rankmathpro on other website.

Can you please help us to see our management of our subscription.

Regards,

Laurent Morice
Director
Net Projets
m*****@e*****************

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 8 months ago

Hello,

We apologize for the inconvenience you’re experiencing with your Rank Math Pro subscription. To resolve this issue, please log into your Rank Math account and navigate to the Subscriptions tab from the left sidebar. From there, you should be able to view your subscription details, payment information, and invoices.

If you’re unable to access this information, please ensure that you are logged in with the correct email address associated with your Rank Math Pro subscription. If you’re still facing issues, please reach out to our dedicated support team by clicking here so that we can assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

Best regards,
Rank Math Support Team

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math

Jaideep Asrani
1 year, 8 months ago

Hello,

Thank you for contacting Rank Math support.

Your Business plan is under the email address mentioned in the sensitive data section. Please let us know the preferred email address so we can merge your accounts.

Looking forward to helping you.

RankBot
1 year, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Problem whith my subscription’ is closed to new replies.