Hello, I’m sorry to hear that you had trouble connecting your WordPress account. To connect your WordPress account, you can follow these steps:
-
Navigate to WordPress Dashboard → Rank Math SEO → Help and click Disconnect Account to disconnect the current account.
-
After disconnecting, click on Connect Now and ensure that you select the correct account. Then click on OK, Activate Now to connect the correct account.
If you have any further questions or encounter any issues during this process, please feel free to contact our support team. We’re here to help!
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
How to Connect/Disconnect Your Website From Rank Math
How to Install Rank Math Using an FTP Client on Your WordPress Website
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
If you purchased the plugin with another email address, can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
