Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Could you please elaborate on what is the issue you were facing and do need any assistance on this ticket ?
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
You can use tools like Imgur (https://imgur.com/upload) to upload the screenshots or you can use tools like Loom (https://www.loom.com/screen-recorder) to record and upload the screencasts and share the generated links here.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
