Hello,
We’re sorry to hear that you’re experiencing issues with connecting your site to Rank Math. We understand the inconvenience this may have caused.
To resolve the “Site URL has changed” issue, please ensure that you are using the latest version of Rank Math. Additionally, check that the WordPress URL and Site URL are the same by navigating to WordPress Dashboard → Settings → General and verifying that both URLs match.
If the warning persists, please try disconnecting and reconnecting your Rank Math account. If the issue continues, you can add a filter to your website and reconnect to your account. You can refer to our guide on adding the filter to your site here.
If you still encounter issues after following these steps, please feel free to reach out to our dedicated support team by opening a support ticket here. Our support team is available 24/7, 365 days a year and will be more than happy to assist you.
We hope this helps! If you have any further questions or encounter any other issues, please don’t hesitate to let us know.
Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
How to Access Rank Math’s Setup Wizard
Hello,
If the issue persists after following the steps above, please share the screenshot of the issue so we can check and advise accordingly.
You can upload screenshots using this tool and add the link here.
Looking forward to helping you.
Thank you.
Hi,
Thanks for looking into this, please find screenshots of the error still persisting after trying those steps:
– Error message: https://imgur.com/j8EGOZp
– Site URL’s matching: https://imgur.com/aEXnZmq
– Filter snippet applied: https://imgur.com/NsfaEvJ
Thanks,
Ben
Hello,
Thank you for your patience and for sharing the screenshots.
Could you please confirm if you’re getting it in the Setup Wizard? If so, try connecting your site on your WordPress dashboard > Rank Math > Dashboard > Help tab.
If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
