Hello,
We apologize for the inconvenience you’ve experienced. Thank you for reaching out to us about the issue you’re facing with Google confusing the last updated date and the date from the YouTube video.
It seems that you’ve already tried implementing the suggested action to resolve the issue, but it hasn’t worked for you. We understand how frustrating this can be.
To further assist you, we recommend assigning this ticket to a human agent who will be able to provide more personalized support and help you resolve this issue. You can do this by clicking on the “Assign to me” button below, and a member of our support team will take over the ticket and assist you further.
Thank you for your patience, and we look forward to helping you resolve this issue.
Sources:
Resolving Rank Math Schema Markup Related Issues
How to Remove Date Snippets from Search Results » Rank Math
How to Change the Date & Time on Your Posts/Pages » Rank Math
Hello,
Apologies for the inconvenience.
In this case, we might need to take a closer look at the filter to update the video schema.
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
When we tried to log in to the website and see where the issue was with the filter to update the upload date of the video, however, the login was not working and we were getting blocked by Ezoic.
Please make sure that you are allowing external access to the website so our team can check and advise further.
Thank you.
Can you try logging in with the username and password I provided now?
Hello,
We just tried to log in to your website again. Unfortunately, the username you shared is not registered on the website.
Please check your website and share the correct credentials with us. We are looking forward to hearing back from you.
Pardon me, please try again now, I deleted and recreated the rankmath user.
Hello,
You had added the filter inside a function, and that’s why it wasn’t working. I added the filter correctly and now the last modified date of the post is being used as the uploadDate of the Video Schema.
Please check and let us know if you need our assistance with anything else.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
