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#702541
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    but i made one -> RANKMATH231217-5842-85371

    how cann i get the licences code or premium plugin?

    thanks for help

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    I’m sorry to hear about the trouble you’re facing. It seems like you’re having difficulty finding your Rank Math PRO subscription and license key.

    To retrieve your Rank Math PRO license key and activate the premium plugin, you can follow these steps:

    1. Log in to your Rank Math account area using the email address associated with your Rank Math PRO subscription.
    2. Once logged in, navigate to the “Websites” section inside your Rank Math account area to check if your website is connected with an active Rank Math PRO subscription.
    3. If you’re not seeing the PRO subscription in your account, it’s possible that you’ve used a different email address for purchasing Rank Math PRO. In that case, log out from the Rank Math account and use the email address associated with your Rank Math PRO subscription to log in, and then try the above steps once again.

    If you still have trouble finding your subscription or need further assistance, please feel free to reach out to our support team directly from here, and we’ll be happy to help you.

    I hope this helps!

    Sources:
    How To Downgrade Your Rank Math PRO Subscription » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    Where Is My Rank Math PRO License Key?

    Princess

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your account is already upgraded to the PRO version. You’ll also notice that the PRO badge is already showing on your account details.

    If you haven’t already, you can go through this video tutorial that shows you how to get started with your PRO/Business license:
    https://www.youtube.com/watch?v=nCDe67K_3rA

    Please install the Rank Math PRO plugin files if you haven’t already from your registered account from here:
    https://rankmath.com/my-account/

    Once you have activated the PRO plugin, please head over to WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

    You will be taken to RankMath.com again where you can connect your account to activate your license.

    You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.

    Also, please ensure that there are no Ad-Blockers installed in your browser or your website is excluded in order to ensure a smooth experience with Rank Math PRO.

    Then head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Please do not hesitate to let us know if you need our assistance with anything else.

    We are here to help.

    Thank you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘You have no active subscriptions. Find your first subscription in the store.’ is closed to new replies.