Issue with credits

#700613
  • Resolved Anonymous
    Rank Math free

    We have lost 7100 credits without using any of your services. Attached screenshot for your reference. Please check and revert immediately
    screenshot

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  • Hello,

    Thank you for reaching out to us and we apologize for the inconvenience caused.

    We understand that you are facing an issue with your Content AI credits. To assist you better, we kindly ask you to log in to your Rank Math account and navigate to the “Websites” section from the left sidebar. Here, you can check the total number of Content AI credits used and available with your account.

    If you find any discrepancies, please disconnect and reconnect your Rank Math account from your WordPress admin area by heading over to Rank Math > Dashboard > Help. Then, refresh the credits count again in the Content AI settings.

    Please let us know if this resolves the issue or if you need further assistance. We are here to help.

    Thank you for your understanding.

    Sources:
    How to Use Rank Math’s Content AI for SEO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with credits’ is closed to new replies.