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Hello, we are currently transforming our website into a shop and are experiencing issues with the display of certain elements when Rank Math SEO is activated. What could be the reason for this? We are using Elementor Pro with the WoodMart theme. This problem is only on the product category sites.
Can you help me with this?
Best regards,
Andy
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Hello,
Thank you for contacting Rank Math and we are sorry for any inconvenience this issue may have caused you.
Can you please share the page URL so we can check this for you?
There may be a conflict with your theme or another plugin. To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
If you cannot find any conflicts, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.</span>
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The ticket ‘incorrectly displayed elements’ is closed to new replies.