Hello,
We apologize for the inconvenience you’ve experienced with the pending moderation of your messages on the support forum. We understand the urgency of your issue and we appreciate your patience.
I’ll be happy to assist you further with the problem you’re facing with sharing posts on Twitter. To do so, I kindly ask you to use the available buttons on the support forum to assign the ticket to a human agent. This will ensure that your issue is addressed promptly by our support staff.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Sources:
How to Share Your Content on Social Media Using Rank Math » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
Great thank you, in the original post (https://support.rankmath.com/ticket/image-sharing-problem-on-twitter/) you can read the history of the problem.
thank you
Hello,
Thank you for your patience.
Apologies for the delay as the ticket you have shared seems to have been stuck in our drafts section for some reason.
We’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Meanwhile, there are duplicate meta and Opengraph tags on your page’s source code.
To determine which plugin is adding that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.