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This is what I was asked to copy and the instructions stopped there.
### rank-math ### version: 1.0.208.1 database_version: 1 plugin_plan: Free 0: undefined 1: undefined 2: undefined active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing refresh_token: Token exists permissions: Search Console: Given rank_math_404_logs: Not found rank_math_redirections: Not found rank_math_redirections_cache: Not found rank_math_internal_links: 32 KB rank_math_internal_meta: 16 KB rank_math_analytics_gsc: 80 KB rank_math_analytics_objects: 32 KB rank_math_analytics_inspections: 128 KB ### wp-core ### version: 6.4.2 site_language: en_GB user_language: en_GB timezone: Europe/London permalink: /%postname% https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 1 dotorg_communication: true ### wp-active-theme ### name: OceanWP (oceanwp) version: 3.5.2 author: OceanWP author_website: https://oceanwp.org/about-oceanwp/ parent_theme: none theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets theme_path: /home/u870734730/domains/aspiringindependence.com/public_html/wp-content/themes/oceanwp auto_update: Enabled ### wp-plugins-active (11) ### Duplicate Page: version: 4.5.3, author: mndpsingh287, Auto-updates enabled Elementor: version: 3.18.2, author: Elementor.com, Auto-updates enabled LiteSpeed Cache: version: 6.0, author: LiteSpeed Technologies, Auto-updates enabled Ocean Extra: version: 2.2.4, author: OceanWP, Auto-updates enabled podcast player: version: 6.7.1, author: vedathemes, Auto-updates enabled Qi Addons For Elementor: version: 1.6.6, author: Qode Interactive, Auto-updates enabled Rank Math SEO: version: 1.0.208.1, author: Rank Math, Auto-updates enabled The Post Grid: version: 7.4.0, author: RadiusTheme, Auto-updates enabled Wordfence Security: version: 7.11.0, author: Wordfence, Auto-updates enabled WordPress Importer: version: 0.8.1, author: wordpressdotorg, Auto-updates enabled WPForms Lite: version: 1.8.5.2, author: WPForms, Auto-updates enabled ### wp-server ### server_architecture: Linux 4.18.0-477.27.2.lve.el8.x86_64 x86_64 httpd_software: LiteSpeed php_version: 8.1.24 64bit php_sapi: litespeed max_input_variables: 5000 time_limit: 360 memory_limit: 1536M max_input_time: 360 upload_max_filesize: 1536M php_post_max_size: 1536M curl_version: 7.87.0 OpenSSL/1.1.1w suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true current: 2023-12-13T16:25:00+00:00 utc-time: Wednesday, 13-Dec-23 16:25:00 UTC server-time: 2023-12-13T16:25:00+00:00 ### wp-database ### extension: mysqli server_version: 10.6.15-MariaDB-cll-lve client_version: mysqlnd 8.1.24 max_allowed_packet: 1073741824 max_connections: 2000 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/u870734730/domains/aspiringindependence.com/public_html/wp-content WP_PLUGIN_DIR: /home/u870734730/domains/aspiringindependence.com/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 1536M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable
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Hello,
Thank you for getting in touch with us. We apologise for any inconvenience this might have caused.
For initial troubleshooting, ensure that you are using the latest version of the Rank Math plugin. You may refer to our changelog page here: https://rankmath.com/changelog/
This type of issue usually happens when there’s a mismatch in the domain name. Let’s start by checking your WordPress settings and making sure that your website URL is correct. Sometimes, a mismatch in the URL or a missing slash can mess up the connection.
Please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly.
If you find any mismatches, please correct them and save the settings.
Next, please try to disconnect and reconnect your Rank Math account by following these steps:
- Go to Rank Math > Dashboard and click on the Disconnect Account button.
- Go to Rank Math > Connect and click on the Connect Account button.
- Follow the instructions on the screen to log in to your Rank Math account and authorize the connection.
If this doesn’t work, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings. The filter code you need to add is below:
/** * Filter whether we need to check for URL mismatch or not. */ add_filter( 'rank_math/registration/do_url_check', '__return_false' );You can add it to your theme’s functions.php file or use a plugin like Code Snippets.
To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/
And that’s it! The plugin should now be able to stay connected without any issues.
For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/
We hope this helps. If not, please send us a screenshot of the error you’re getting using this tool. We’re happy to troubleshoot this more with you.
Thank you for choosing Rank Math.
The ticket ‘Trouble getting connected and running smoothly.’ is closed to new replies.