Unable to access the modules and settings

#698542
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    I have a WordPress website where I use the SEO plugin Rank Math. Under DASHBOARD / MODULES, the button to activate individual modules has been removed, and I am unable to access settings for each modules under the Dashboard.

    I have checked for any plugins that might conflict with Rank Math and have removed those that do conflict.
    Can you help to where the error might be?

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 9 months ago

    Hello, I’m sorry to hear that you’re experiencing issues accessing the modules and settings in Rank Math. It seems like you’ve already taken some steps to troubleshoot the issue by checking for conflicting plugins.

    The issue you’re facing could be due to a variety of reasons, including a conflict with another plugin or a theme, or an outdated version of Rank Math.

    To resolve this, I recommend updating Rank Math to the latest version. If you’re already using the latest version, you may want to try disabling all other plugins temporarily to see if the issue persists. If it doesn’t, you can then re-enable the plugins one by one to identify the conflicting plugin.

    If none of these steps resolve the issue, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will overtake the ticket and provide more specific guidance based on your website’s configuration.

    Sources:
    Rank Math’s Advanced Mode – Available Module, Options & More
    How To Enable & Disable Modules in Rank Math » Rank Math
    How to Use the Role Manager Feature of Rank Math SEO Plugin
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to access the modules and settings’ is closed to new replies.