I have purchased subscription but its not showing in control panel

#698368
  • Resolved Anonymous
    Rank Math free

    I have purchased subscription but its not showing in control panel

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  • Hello,

    Thank you for reaching out to us, and sorry for any inconvenience that might have been caused due to that.

    To ensure that your website is connected with an active Rank Math subscription, please follow these steps:

    1. Log in to your Rank Math account area at Rank Math.
    2. From the left sidebar, choose Subscriptions to check the current status of your Rank Math subscription.

    Here’s a screenshot for reference:
    Rank Math Subscriptions

    If your subscription is not showing up, please ensure that you are using the latest version of the Rank Math PRO plugin. You can check if you’re using the latest version of Rank Math PRO by heading over to WordPress Dashboard → Plugins and looking for the version of Rank Math PRO installed on your website.

    Here’s a screenshot for reference:
    Check the Rank Math PRO version in WordPress

    If you are not using the latest version, you can update the plugin or download the latest version of Rank Math PRO directly from your Rank Math Account area.

    We hope this helps. If you need further assistance, please feel free to contact our support team, and we’d be happy to help you at any given time.

    Looking forward to helping you.

    Sources:
    How to Download or Update My Invoice » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I have purchased subscription but its not showing in control panel’ is closed to new replies.