Hello, I’m sorry to hear that you’re experiencing issues with your Rank Math subscription. It sounds like there might be an issue with the subscription being listed or linked to your account.
To resolve this, please ensure that you are logged into the correct Rank Math account and that your website is connected to the correct account. You can verify this by heading over to the Websites section inside your Rank Math account area.
If your website is not shown there or you’re seeing a No connected websites found message, it indicates that your website is not connected to your Rank Math account. In that case, you’d need to reconnect your website with this Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help. If the page shows Connected, choose Disconnect Account so that you can reconnect your website with your correct Rank Math account.
Once your website is successfully connected with your Rank Math PRO account, you will see that status on the Help page of your WordPress dashboard and in your Rank Math Websites section.
If you have any further questions or need assistance, please feel free to contact our support team, and we’d be happy to help you at any given time.
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
