Hello,
We understand the situation and we appreciate you reaching out to us. We can help you with that. To switch from the Business version to the Pro version, please open a ticket on our support forum by clicking the button below:
Submit a Ticket
In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about your request. Also, in the Sensitive Data section, include the email address you used to purchase the Business version.
Our support team will locate your account and assist you with switching to the Pro version.
Thank you for your understanding and patience.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can see that you purchased the Content AI Creator plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.
We really look forward to hearing back from you. Thank you.
I decided to keep what I have purchased.
Regards,
Walter Grohowski
Hello,
I am happy it to hear that. Do you have any other questions or do you want us to mark this as solved?
Thank you.
Hello,
We are glad to hear that.
We are here if you need our assistance.