No possibility for Shop Vendor role to write Keyword Phrases for products

#696021
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    Hello,
    I am an admin for a small business shop. I created a Shop Vendor role for a client. She told me that her account has no option for adding the keyword phrase for products. After an investigation I found out there’s 403 after saving the product even though I had given her all the accesses in RankMath Role Manager settings.
    I tried to clean the RM plugin via turning it off and on and cleaning all caches. I also created another Shop Vendor account. Nothing helped. That’s why I am asking for help.
    I don’t want to dig in RM code by myself if not absolutely necessary.
    Kind regards, Lisa

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    I’m sorry to hear about the issue you’re facing with the Shop Vendor role in Rank Math. It seems like you’ve already taken some steps to troubleshoot the problem, including granting access through the Role Manager settings and creating a new Shop Vendor account, but the issue persists.

    Given the complexity of the issue and the steps you’ve already taken, I recommend reaching out to the Rank Math support team for further assistance. You can contact them through their support page here: Rank Math Support.

    They will be able to provide more in-depth troubleshooting and assistance to help resolve the issue with the Shop Vendor role not being able to add keyword phrases for products.

    Thank you for bringing this to our attention, and I hope the support team will be able to assist you in resolving this matter promptly.

    Kind regards.

    Sources:
    Sorry, You Are Not Allowed to Access This Page » Rank Math
    How to Use the Role Manager Feature of Rank Math SEO Plugin

    Anonymous

    1 year, 9 months ago

    Rank Math free

    Hello, I think I fixed it. The account is now deleted. Cheers.

    Great

    1 year, 9 months ago

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘No possibility for Shop Vendor role to write Keyword Phrases for products’ is closed to new replies.