Rankmath SEO

#695247
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    Hi there, we have been a paying customer from the early days. I noticed the PRO module would no longer update, so I checked the backed just to learn that you had issues billing our card. It was just authorized for the amount we have paid in the past.
    I updated the payment method. Can you run the card again for our subscription? Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous

    1 year, 9 months ago

    Rank Math free

    The rate we have been paying and that was promised as a renewal price for years is
    $199 and Tax: $15.98

    Total: $214.98

    Uzair

    1 year, 9 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please go ahead with the purchase and we will partially refund your purchase so you end up paying $199 per year plus taxes only.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous

    1 year, 9 months ago

    Rank Math free

    How do you ensure I will keep paying that price going forward?

    Why can’t you just run it from your end?

    Miguel

    1 year, 9 months ago

    Hello,

    We’ll ensure that by modifying the subscription after the purchase.

    We cannot do that before the purchase as that would require creating a brand-new subscription just for this purpose.

    Thank you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rankmath SEO’ is closed to new replies.