Sorry, you are not allowed to access this page

Hello,

We apologize for the inconvenience you’re experiencing while trying to access the Role Manager and Redirect module on your website jgalt.io. The error “Sorry, you are not allowed to access this page” typically indicates a permissions issue.

To resolve this, we recommend checking if your user role has been granted all the required user capabilities in the Role Manager settings inside Rank Math. If you have access to the Role Manager, ensure that your user role has been granted with all the required user capabilities and click the “Update Capabilities” button at the bottom of the page to reflect the changes.

If you’re still facing the issue after updating the capabilities, please proceed with the following steps:

1. Verify that there isn’t any mismatch in the URLs on your WordPress settings by heading over to WordPress Dashboard → Settings → General and ensuring that the WordPress Address (URL) and Site Address (URL) fields have the same URL.

2. Check if you’re using an admin account to access the settings inside Rank Math. By default, an administrator account is set to have all user capabilities.

If the issue persists after following these steps, please let us know, and we’ll be happy to assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
Sorry, You Are Not Allowed to Access This Page » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math

Hello,

Thank you for contacting Rank Math and sorry for the issue you are facing.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this could be caused by conflicting plugins or theme on your site.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.