Hello,
We apologize for the inconvenience you’ve experienced. Unfortunately, it is not possible to change your plan from Content AI to a Rank Math subscription. However, we can process a refund for your current purchase, and then you can proceed to purchase the Rank Math subscription that suits your requirements.
Please let us know if you would like us to initiate the refund process for you.
For more details, you can refer to the below KB article on the subject:
Downgrading Your Plan
We look forward to hearing back from you.
Okay, go ahead and process a refund.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
When you are ready, please purchase the PRO plugin here: https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
