I upgraded to Pro but it says I have no subscriptions

#691020
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    I upgraded to the Pro version of the Rank Math SEO Plugin, but it shows that I have no active subscriptions. I was expecting to see the Pro version listed in my subscriptions. Could you please assist in resolving this issue?

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    We’re sorry to hear that you’re experiencing issues with your Rank Math Pro subscription. To ensure that your website is connected with an active Rank Math subscription, please follow these steps:

    1. Check Your Rank Math Subscription: You can head over to the Rank Math website and log in to your account area. From the left sidebar, choose Subscriptions to check the current status of your Rank Math subscription.

    2. Check if You’re Using the Latest Version of Rank Math PRO: Make sure that you are using the latest version of the Rank Math PRO plugin. To check if you’re using the latest version of Rank Math PRO, head over to WordPress Dashboard → Plugins and look for the version of Rank Math PRO installed on your website.

    3. Check if Your Website is Connected: Ensure that you have connected the website using the correct account. You can verify that by heading over to the Websites section inside your Rank Math account area.

    If you’ve followed these steps and are still experiencing issues, please feel free to contact our support team, and we’d be happy to help you at any given time.

    We hope this helps!

    Sources:
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math
    How To Upgrade Your Rank Math PRO Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I upgraded to Pro but it says I have no subscriptions’ is closed to new replies.