seeking Assistance from Rank Math Support for GoDaddy Hosted Website”

#690485
  • Resolved Anonymous
    Rank Math free

    Hello Rank Math Support Team,

    I’ve encountered an issue with my sitemap on my website. I followed the instructions provided in the documentation, but the problem persists. Could you please guide me on how to resolve this sitemap issue? My website is hosted on GoDaddy.

    Thank you for your assistance.

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  • Hello,

    We apologize for the inconvenience you’re experiencing with your sitemap on your GoDaddy-hosted website. We understand the frustration this may cause, and we’re here to help.

    To resolve the sitemap issue on your GoDaddy-hosted website, you may need to add some rewrite rules manually to ensure that the sitemap works correctly. Since Rank Math creates a virtual sitemap dynamically when you enable the sitemap module, it relies on redirects enabled by your server software to accomplish that.

    If you’re using an Apache web server, you can check your .htaccess file and add the necessary rewrite rules provided in our documentation here.

    If you’re using an Nginx web server, you can check your Nginx config file and add the required rewrite rules as outlined in our documentation here.

    If you’ve followed these steps and are still facing issues with the sitemaps, please feel free to open a support ticket here, and our staff will be available 24x7x365 to assist you further.

    Thank you for reaching out to us.

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘seeking Assistance from Rank Math Support for GoDaddy Hosted Website”’ is closed to new replies.