Lasso word count - Support

Resolved Anonymous
1 year, 9 months ago

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I have the Lasso plugin on two of my websites. On one site, RankMath includes the lasso product descriptions in the post’s total word count. On the other site, it does not. How can I find what is different? I want the words to be included in the total word count, but I can’t seem to find a difference between the two sites.

Viewing 8 replies - 1 through 8 (of 8 total)

RankBot
1 year, 9 months ago

Hello, I’m sorry to hear about the issue you’re facing with the Lasso plugin and Rank Math. It seems that the way Rank Math includes Lasso product descriptions in the post’s total word count is inconsistent across your websites.

To troubleshoot this issue, you can start by comparing the settings of Rank Math on both websites. Ensure that the settings for content analysis and word count are consistent across both sites. You can find these settings by navigating to Rank Math > General Settings > Titles & Meta > Content Analysis.

If the settings are consistent and you’re still experiencing the issue, it would be best to reach out to our support team directly from here. Our support agents will be able to investigate this further and provide you with a solution.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter for you.

Sources:
How Long Should a Blog Post Be? » Rank Math
Does Installing Rank Math Slow Down My Website? » Rank Math
Score 100/100 With Rank Math Post Tests » Rank Math

Anonymous
1 year, 9 months ago

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I am not finding the content analysis section in the navigation given as Rank Math > General Settings > Titles & Meta > Content Analysis.

Jeremy
1 year, 9 months ago

Hello,

You may ignore the steps shown from Rankbot.

Can you please let us know if any of the sites are using a different custom block to add the content from the Lasso plugin?

If you prefer, we can check the issue on your site’s dashboard. Please edit the first post on this ticket and include your WordPress login (both sites) in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Anonymous
1 year, 9 months ago

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Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Anonymous
1 year, 9 months ago

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Just updated the sensitive info

Jeremy
1 year, 9 months ago

Hello,

The situation here is that Rank Math isn’t actually reading the content from the Lasso block but it is reading only the shortcode. See screenshot below:

If you also check my video screencast I shared in the sensitive data section, the word count is changed in both sites if I try to delete a Lasso block but it only deducts a couple of word counts, not the entire content of a single block – meaning, Rank Math is only reading the shortcode, not the content.

At the moment, Rank Math can’t read the content of the shortcode. In this case, you can ignore the tests that are failing due to it as the content is present in the front end and the search engines will be able to see it.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Anonymous
1 year, 9 months ago

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Thank you so much for your time and for explaining this! This was very helpful. If Rank Math adds this capability in the future, I’ll be happily looking forward to it! 🙂

Great
1 year, 9 months ago

Hello,

We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.Hello,

We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.

I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

Thank you for choosing Rank Math and have a wonderful day!

Cheers

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Lasso word count’ is closed to new replies.